High-performance retailers can develop programs to attract,retain,and enhance relationships with their customers by offering _____ benefits.
A) social and product
B) product and convenience
C) convenience and image
D) financial and social
E) image and social

Question

Quizplus · Accepted Answer

High-performance retailers can attract, retain and enhance relationships with their customers by offering financial and social benefits. Financial benefits can include discounts, loyalty programs, reward points, cashback, and store credit. Social benefits can include personalized shopping experiences, invitations to exclusive events, dedicated customer service, and social media engagement. By offering both financial and social benefits, retailers can create a strong connection with their customers, increasing customer loyalty and advocacy.

High-Performance Retailers Can Develop Programs to Attract,retain,and Enhance Relationships with Their