Capricious labor occurs because many services customers provide themselves as labor inputs into the production process.

Name: Capricious labor occurs because many services customers provide themselves as labor inputs into the production process.
Brand: Quizplus
Rating: 5.0 (30 reviews)

Question

Quizplus · Accepted Answer

Capricious labor refers to the variability and unpredictability in labor inputs, which can occur when customers themselves contribute labor to the production process, leading to inconsistent service quality and outcomes.

Capricious Labor Occurs Because Many Services Customers Provide Themselves as Labor