Service analysis transactions do all of the following except ________.
A) they lead to prescribed service customization packages
B) they lead to improving service processes
C) they help managers analyze service processes at a very detailed level
D) they identify a series of transactions
E) they help identify gaps between service design and customer perception of service

Question

Quizplus · Accepted Answer

Service analysis transactions do not lead to prescribed service customization packages; they are more focused on analyzing and improving existing service processes and identifying gaps.

Service Analysis Transactions Do All of the Following Except ________