Business is transforming itself from a "command and control" environment to one of collaboration.
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Q27: Perform a cost-benefit analysis with payback period
Q28: Empowerment means giving power to team members
Q29: Major challenges in the area of workforce
Q30: The Baldrige criteria encourage employee participation.
Q31: _ is accomplished by following a process
Q33: Quality professionals are unanimous: in order to
Q34: Organizational learning leads to change in organizational
Q35: _ is helping or aiding teams by
Q36: Tools for successful _ include an agenda,
Q37: A team is defined as a finite
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