The costs of problems and service failures may be hidden because of:
A) general financial problems.
B) lack of expertise from staff.
C) impressions and marketing failures.
D) dealing with visitor satisfaction and enjoyment.
Correct Answer:
Verified
Q1: The venues might be demolished in the
Q3: The final phase of an event encompasses:
A)administrative
Q4: The visitor observation could be one of
Q5: The final administrative issues about event close-down
Q6: By collecting the 'problem area' information we
Q7: Mystery guests in an event provide:
A)a more
Q8: At the end of the event, to
Q9: The hand-over between event organisers and legacy
Q10: The solutions that get the most management
Q11: The issue related to identifying the problems
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