Identify the information you would seek and the issues you would address as you consult with your supervisor before taking any action concerning Mrs.Anderson in the following situation.
Case Situation: You work in an agency serving an elderly population in the community.On Tuesday morning, a woman telephoned the agency and talked with you about her neighbor, Mrs.Anderson.According to the caller, Mrs.Anderson is 82 years old and lives by herself in an apartment.The caller reported that Mrs.Anderson has not left her apartment in three days and would not answer her door or telephone.The neighbor did say, however, that she could hear movement in the apartment.
Immediately following the phone call, you examined agency files and discovered that Mrs.Anderson had not previously received agency services.

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The Answer of Identify the information you would seek and the issues you would address as you consult with your supervisor before taking any action concerning Mrs.Anderson in the following situation.
Case Situation: You work in an agency serving an elderly population in the community.On Tuesday morning, a woman telephoned the agency and talked with you about her neighbor, Mrs.Anderson.According to the caller, Mrs.Anderson is 82 years old and lives by herself in an apartment.The caller reported that Mrs.Anderson has not left her apartment in three days and would not answer her door or telephone.The neighbor did say, however, that she could hear movement in the apartment.
Immediately following the phone call, you examined agency files and discovered that Mrs.Anderson had not previously received agency services.

Identify the Information You Would Seek and the Issues You