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A Hospital Advertises a Heart Procedure That Allows Patients to Return

Question 25

Multiple Choice

A hospital advertises a heart procedure that allows patients to return to work in two weeks instead of the standard six weeks following surgery.This use of numerical indicators to allow patients to evaluate the speediest recovery time represents which dimension of McDonaldisation?


A) Efficiency
B) Quantification and calculation
C) Predictability
D) Control

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