Bettina would like to improve the quality of the dining experience in her café.To achieve this, Bettina's efforts should begin with a focus on:
A)customers.
B)employees.
C)management.
D)operations.

Question

Quizplus · Accepted Answer

The quality of the dining experience is determined by the customers' satisfaction with the food, service, ambiance, and overall experience. Therefore, starting with a focus on customers' needs and preferences is the best way to improve the quality of the dining experience.

Bettina Would Like to Improve the Quality of the Dining