The basic quality tool that Kaoru Ishikawa recognised that identifies potential causes of a problem while sorting them into categories is the:
A)check sheet.
B)cause-and-effect diagram.
C)control chart.
D)pareto chart.

Question

Quizplus · Accepted Answer

The cause-and-effect diagram, also known as the fishbone or Ishikawa diagram, is the basic quality tool identified by Kaoru Ishikawa. It helps to identify potential causes of a problem by sorting them into categories such as people, process, machines, materials, and environment. The other tools listed (check sheet, control chart, Pareto chart) are also quality tools, but they do not specifically focus on identifying potential causes of problems.

The Basic Quality Tool That Kaoru Ishikawa Recognised That Identifies