Planned efforts to help workers master the knowledge, skills and behaviours they need to perform their duties is known as:

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Employee training refers to the planned efforts by an organization to help workers acquire the knowledge, skills and behaviours they need to perform their duties effectively. Human resources refers to the function that deals with managing an organization's workforce. Management development refers to the process of enhancing the skills and abilities of managers and leaders. Workforce diversity refers to the differences among an organization's employees in terms of culture, gender, age, etc.

Planned Efforts to Help Workers Master the Knowledge, Skills and Behaviours