Empathic listening is preferable to objective listening no matter what the context or the speaker's state of mind is.

Question

Quizplus · Accepted Answer

While empathic listening is important in building relationships and understanding others, there are certain contexts where objective listening is more appropriate, such as in legal or scientific proceedings where facts and evidence need to be evaluated objectively. Additionally, if a speaker is in a highly emotional or distressed state, objective listening may be more appropriate to ensure that accurate information is being communicated and decisions are made based on facts rather than emotional reactions.

Empathic Listening Is Preferable to Objective Listening No Matter What