A grassroots TQM effort that emanates from the lower levels of the organization is doomed to failure without active and visible top management commitment and support.

Question

Quizplus · Accepted Answer

Top management commitment and support is essential for the successful implementation of TQM at all levels of the organization. The support from top management ensures that there is a common understanding and commitment to TQM goals and objectives, allocation of resources, and ongoing leadership to guide the process. Without active and visible top management commitment and support, the TQM effort may not be given the necessary resources, recognition, and continuous improvement needed to sustain it over time.

A Grassroots TQM Effort That Emanates from the Lower Levels