When a process crosses functional boundaries, there is a risk that no one actually owns or takes responsibility for the entire process.

Question

Quizplus · Accepted Answer

When processes cross functional boundaries, multiple departments or individuals may be involved in different stages of the process. This can create a lack of clarity around who owns the process and is responsible for its overall success. Effective communication and collaboration are necessary to ensure that all stakeholders understand their roles and responsibilities.

When a Process Crosses Functional Boundaries, There Is a Risk