According to Herzberg, hygiene factors refer to the work environment, whereas motivation factors refer to the work itself.

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According to Herzberg's two-factor theory, hygiene factors are the basic necessities required for employees to work, such as salary, job security, working conditions, and company policies. Motivation factors are related to the nature of the work itself, such as recognition, achievement, job satisfaction, and opportunities for growth and development.

According to Herzberg, Hygiene Factors Refer to the Work Environment