The system-wide application of behavioural science knowledge to the planned development and reinforcement of organisational strategies, structures and processes for improving organisational effectiveness is called
A) change agency.
B) process change.
C) transition management.
D) organisation development.
E) None of these are correct.

Question

Quizplus · Accepted Answer

The term "organisation development" refers to the systematic application of behavioural science knowledge to the planned development and reinforcement of organisational strategies, structures and processes for improving organisational effectiveness. Option A (change agency) refers to a specific role played by an external consultant or internal change agent who leads and facilitates change efforts. Option B (process change) refers to a specific type of change that focuses on improving operational processes. Option C (transition management) refers to the process of managing the human side of change during organisational transitions or restructuring.

The System-Wide Application of Behavioural Science Knowledge to the Planned