In the first stage of Glasl's model of conflict escalation, ________, the disagreement is recognised, but both sides believe it can be resolved through discussion.
A) hardening
B) loss of face
C) action over words
D) debate
E) images/coalitions

Question

Quizplus · Accepted Answer

In Glasl's model of conflict escalation, the first stage is "hardening," where the disagreement is recognized, but both sides still believe it can be resolved through discussion.

In the First Stage of Glasl's Model of Conflict Escalation