Which one of the following statements does not represent the concept of empowerment?
A) The workers at Bend-It Manufacturing have numerous available opportunities to learn new production methods to improve their jobs.
B) At Sandy's company, all directives and guidelines are generated only by the members of upper management.
C) Marcus is free to exercise his own judgment in dealing with any customer product complaints.
D) The employees of Tom's refinery company are encouraged to form quality circles or self- directed work teams.
E) The employees of TT & T are encouraged to provide new thoughts and ideas to their managers on ways to improve the company.
Correct Answer:
Verified
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