The use of information technology to simplify and improve interactions between governments and citizens, firms, and other entities is referred to as

Question

Quizplus · Accepted Answer

The correct term for the use of information technology in improving interactions between governments and citizens, firms, and other entities is e-government. This includes online services such as paying taxes, renewing licenses, and accessing government information. Digital democracy and virtual democracy are related terms, but specifically refer to broader concepts of democratic participation through digital platforms. Web-government is not a commonly used term.

The Use of Information Technology to Simplify and Improve Interactions