Why is process design important in the design activity?
A) Because processes are the most important part of services.
B) Because the design of the process has a significant impact on the ability of the operation to meet its customers' needs.
C) Because the manufacture of products is expensive and needs to be planned.
D) Because the cost of processes are higher than the cost of products.

Question

Quizplus · Accepted Answer

Process design is important in the design activity because the design of the process has a significant impact on the ability of the operation to meet its customers' needs. It determines the efficiency and effectiveness of the operation, and ultimately affects the quality of the product or service delivered to the customer.

Why Is Process Design Important in the Design Activity