For a car, the knowledge and courtesy of sales staff is what quality characteristic?
A) Contact
B) Recovery
C) Reliability
D) Durability

Name: For a car, the knowledge and courtesy of sales staff is what quality characteristic? A) Contact B) Recovery C) Reliability D) Durability
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The knowledge and courtesy of sales staff relates to the quality characteristic of contact, which refers to the interaction between customer and the service provider.

For a Car, the Knowledge and Courtesy of Sales Staff