Identify:
-Memorandum
Correct Answer:
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Q2: Inquiry letters should always keep questions short
Q3: The reader of a special request letter
Q4: Which of the following is not one
Q5: Identify:
-Adjustment Letters
Q6: Sales letters can do much more than
Q8: It is always better to be direct
Q9: Identify:
-Refusal-of-Credit Letters
Q10: The purpose of cover letters is to
Q11: Sales letters should be forceful and boastful.
Q12: Adjustment letters should always give in to
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