Because integrated supply chains require good suppliers to act as good supply-chain customer partners,CRM programs should include first-tier customer training and education to ensure proper use of purchase products.

Question

Quizplus · Accepted Answer

This statement is true. To have a successful integrated supply chain, it is important for the suppliers to act as good partners to their customers, and CRM (Customer Relationship Management) programs can help ensure this through customer training and education. This will ensure that the customers are correctly using the products that they have purchased, and can help avoid any unnecessary disruptions in the supply chain.

Because Integrated Supply Chains Require Good Suppliers to Act as Good