Companies that are committed to total quality management (TQM)strive to satisfy the needs of customers while generating a reasonable profit.

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) focuses on long-term success through customer satisfaction and involves all members of an organization in improving processes, products, services, and the culture in which they work. This approach aims to ensure that an organization meets or exceeds customer expectations while also achieving financial health and profitability.

Companies That Are Committed to Total Quality Management (TQM)strive to Satisfy