Quality Checked Tax Service has expanded to eight offices in different parts of a major U.S. city. The owners began 30 years ago, when income tax forms and returns were processed manually and clients waited for weeks or even months for refunds to arrive. By using the latest available software and taking advantage of computerized capabilities, Quality Checked has stayed one step ahead of the national chains and other independent tax services in its market area. In fact, it’s become so successful that management has taken out a state license for selling insurance and investment products to clients, who will pay for these financial products out of their tax returns.
-Much like a manufacturing firm,Quality Checked,though a service business,must constantly deal with intangibility,customized products,and frequent customer contact.

Question

Quizplus · Accepted Answer

Quality Checked, as a service business, primarily deals with intangibility, customization, and customer interaction, which are characteristic challenges of service businesses, not manufacturing firms. Manufacturing firms typically deal with tangible products, standardized production, and less frequent customer contact.

Quality Checked Tax Service Has Expanded to Eight Offices in Different