Hayden is trying to determine the best way to get to his house after work, because his usual route has been blocked by emergency vehicles due to a car accident. He can't "see" a different route, so instead he imagines how he would drive to work from home if he had to take a different route. Hayden is using the __________ heuristic.
A) working backward
B) representativeness
C) availability
D) subgoaling

Question

Quizplus · Accepted Answer

Hayden is using the working backward heuristic, where he starts from the goal (his house) and works backwards to figure out the steps needed to reach it. The representativeness heuristic involves categorizing things based on how well they fit into a particular prototype or stereotype, which is not relevant in this situation. The availability heuristic involves making judgments based on how easily specific examples come to mind, which is also not relevant here. Subgoaling involves breaking down a larger goal into smaller, more manageable steps, which Hayden is not doing in this scenario.

Hayden Is Trying to Determine the Best Way to Get