'I understand that delays by suppliers affected your ability to meet your deadlines, so if I can minimise those delays, I'm confident you will be able to submit the invoices for approval by the required dates each month.' This statement is an example of feedback that is both empathetic and positive.

Question

Quizplus · Accepted Answer

The statement acknowledges the issue, shows understanding, and offers a solution while maintaining a positive tone. Therefore, it is both empathetic and positive.

'I Understand That Delays by Suppliers Affected Your Ability to Meet