Which of the following represents a positive response a manager can adopt when they have made a mistake?
A) Cover up the mistake.
B) Deny that any mistake has occurred.
C) Blame someone else for the mistake.
D) Avoid doing anything else, so as not to make the situation worse.
E) See the mistake as a learning opportunity and handle the situation differently the next time it arises.

Question

Quizplus · Accepted Answer

Seeing a mistake as a learning opportunity and handling the situation differently the next time it arises is the most positive response a manager can adopt. Covering up the mistake, denying that any mistake has occurred, blaming someone else for the mistake, or avoiding doing anything else can all escalate the situation and damage the manager's credibility and trustworthiness. Admitting the mistake, taking responsibility for it, and learning from it is a hallmark of effective leadership.

Which of the Following Represents a Positive Response a Manager