An organisation is more likely to outsource line work than staff positions if:
A) line work creates the most real value to the organisation.
B) line work and staff positions create equal real value to the organisation.
C) there is little real value of either the line work or staff positions.
D) staff, not line positions, add the most real value to the organisation.
E) it is a service-based organisation.

Question

Quizplus · Accepted Answer

Outsourcing decisions often hinge on the perceived value of the work to the organization. Line work typically involves direct operations or production, which are core to many businesses. Staff positions, on the other hand, often include support roles such as HR, IT, and finance, which, while crucial, may not directly generate revenue. Organizations might choose to outsource line work if they believe that staff positions—those involved in planning, strategy, and support—add more real value. This is because they might see these roles as more critical to maintain in-house for control and strategic alignment, whereas line work can be more easily standardized and performed by external parties without losing strategic advantage.

An Organisation Is More Likely to Outsource Line Work Than