More than half of new businesses are service businesses, and service employment is expected to continue to grow.
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Q105: Both production and consumption of services occur
Q119: Services are highly perishable and cannot be
Q121: When a customer takes part in the
Q124: Services can involve both human and mechanical
Q125: In most industrialised countries, including Germany, Japan,
Q130: Demand-based pricing relies on information concerning peak
Q133: Client-based relationships are interactions that result in
Q135: Using promotional efforts that encourage the trial
Q140: High-contact services are very expensive to deliver
Q140: Most products possess a certain degree of
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