Developing an understanding of non-verbal communication also allows you to determine when a customer is ready to buy a product.

Question

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Non-verbal cues such as body language and facial expressions can indicate a customer's level of interest and readiness to make a purchase. Non-verbal communication can provide important cues about a customer's level of interest, engagement and readiness to make a purchase. For example, a customer who is making direct eye contact, nodding and leaning in towards the product is likely showing positive non-verbal cues that they are interested and ready to buy.

Developing an Understanding of Non-Verbal Communication Also Allows You to Determine