The sales process always proceeds through each of the five steps.
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Q12: One of the major responsibilities of being
Q13: Maureen visited an office building and went
Q14: For maximum impact, the sales reward is
Q15: The best way to avoid postsale problems
Q16: Under a commission system, salespeople have only
Q18: If you are hired as a sales
Q19: The first step in the personal selling
Q20: Margot always sees the cup as half
Q21: Formal guidelines about legal and ethical behavior
Q22: Trish loves the lifestyle associated with being
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