Yolanda is the new restaurant manager in a major hotel.When considering changes in the restaurant to improve benefits to customers,Yolanda will likely attempt to either provide the same quality at a lower cost or
A) improve products and services at the same cost.
B) increase prices to increase revenue.
C) offset higher hotel rates with lower restaurant prices.
D) reduce customer expectations through reduced service.
E) any of these.

Question

Quizplus · Accepted Answer

Yolanda's goal is to improve benefits to customers, but also to consider the cost. Providing the same quality at a lower cost is a good strategy as it will benefit both the customers and the restaurant. Option B, C, and D are not beneficial to the customers and may negatively affect the restaurant's reputation. Option E is not a specific answer.

Yolanda Is the New Restaurant Manager in a Major Hotel