For service-intensive businesses, facility layout is usually designed to centralize the decision-making process.

Name: For service-intensive businesses, facility layout is usually designed to centralize the decision-making process.
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For service-intensive businesses, facility layout is usually designed to decentralize the decision-making process, giving more autonomy to the employees who directly interact with customers. This allows for greater flexibility and responsiveness to changing customer needs.

For Service-Intensive Businesses, Facility Layout Is Usually Designed to Centralize