The Four Seasons hotel chain offers restaurants with the finest service, elevators that run smoothly, and a front desk that checks people in quickly. Many times fresh-cut flowers are in the lobbies and dishes of fruit are in each room. ________ is responsible for implementing these customer benefits.
A) Human resources management
B) The management staff
C) Operations management
D) Production management
Correct Answer:
Verified
Q188: Which of the following statements best describes
Q189: Operations management is a specialized area in
Q190: One strategy U.S. manufacturers have employed in
Q191: For most service businesses the quality standard
Q192: The basic reason the term operations management
Q194: Which of the following statements about operations
Q195: Production creates
A) time utility.
B) possession utility.
C) form
Q196: Operations management in the service sector is
Q197: To strengthen its manufacturing base in the
Q198: Everyday, the Local Harvest Grocery Store general
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