Melvin has been a member of the American Arbitration Association and long-standing faculty member of the business school of a university for over a decade. Right now, he is on a plane headed for Detroit, where he will serve as an arbitrator between members of the United Auto Workers union and management of a major auto manufacturer. His responsibilities will deal with
A) certifying union representation at the Michigan manufacturing sites.
B) certifying union representation and collective bargaining at all manufacturing sites that the auto manufacturer currently has in operations, including any in Mexico and Canada (in accordance with NAFTA).
C) listening to both sides of an unresolved dispute between labor and management and render a binding decision on the problem.
D) protecting the interests of management and staving off a strike by the auto workers.

Question

Quizplus · Accepted Answer

Arbitration is a more extreme form of negotiation as compared to mediation. The arbitrator will listen to the perceptions and problems of both parties and work out a binding solution to the dispute. Both sides must preliminarily agree that they will accept the arbitrator's decision.

Melvin Has Been a Member of the American Arbitration Association