Miss Kitty's Chocolate Corral is located in an out-of-the-way small shopping center. However, the company enjoys outstanding business because satisfied customers share their delightful experiences at Miss Kitty's with their friends and relatives. Miss Kitty's apparently benefits from positive:
A) trade advertising.
B) word of mouth.
C) sales promotion.
D) public relations.

Question

Quizplus · Accepted Answer

The statement mentions that satisfied customers are sharing their experiences with their friends and relatives, which implies that Miss Kitty's is benefiting from positive word of mouth advertising.

Miss Kitty's Chocolate Corral Is Located in an Out-Of-The-Way Small