Selena and Lucy are servers in the same restaurant. Selena finds the job stimulating and enjoys the fast pace. Lucy, on the other hand, finds the work stressful and exhausting. Which internal factor explains their different perceptions?

Question

Quizplus · Accepted Answer

Appraisal refers to how individuals interpret and evaluate their environment and experiences. Selena and Lucy have different appraisals of the job based on their internal factors, which leads to their different perceptions.

Selena and Lucy Are Servers in the Same Restaurant