While going through the line at the local grocery store, the clerk asks you if you found everything you needed, as she continues to scan the goods you are planning to purchase. At the end of the scan, a coupon emerges that you can use on future purchases of a product you have just purchased. In reviewing the key concepts from Chapter 9, you would consider this action to be the store's management of its labor.

Question

Quizplus · Accepted Answer

This action would fall under the store's use of technology, specifically the use of automated coupon dispensing systems. Management of labor would involve decisions on training, scheduling, and compensation of employees.

While Going Through the Line at the Local Grocery Store