A firm that is certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:
A) world-class management of both quality and environmental standards.
B) sound financial and marketing practices.
C) ethical treatment of both customers and employees.
D) that its recruitment and training programs for employees protect and promote basic human rights.

Question

Quizplus · Accepted Answer

The ISO 9000 certification represents a quality management system while the ISO 14000 certification represents an environmental management system. A firm that has been certified in both has demonstrated that it has met world-class standards for managing both quality and environmental factors. It does not necessarily indicate anything about financial, marketing, ethical, or human rights practices.

A Firm That Is Certified as Meeting Both ISO 9000