Fresh Walls Paint Company promotes its products as nontoxic and made from natural, organic substances that are safe for all persons including those with asthma and other lung conditions. In order to live up to customer expectations, it must walk the walk and not just talk the talk! If consumers learn that Fresh Walls' paints do not meet their expectations, their reaction is likely to tarnish the company's image.

Question

Quizplus · Accepted Answer

If Fresh Walls' paints do not meet their customers' expectations, it can lead to negative consequences such as damaging the company's image and reputation. Thus, it is important for the company to uphold its claims and ensure that their products are safe and nontoxic as promised.

Fresh Walls Paint Company Promotes Its Products as Nontoxic and Made