Lower fees and better interest rates motivate customers to open accounts with Internet banks. However, the lack of personal service and concern for information security encourages some customers to return to a traditional bank.

Question

Quizplus · Accepted Answer

This statement is true as it highlights the pros and cons of Internet banking. While lower fees and better interest rates are attractive, the lack of personal service and security concerns may make some customers switch back to traditional banks.

Lower Fees and Better Interest Rates Motivate Customers to Open