In a customer relationship management (CRM)system,e-commerce sites use _____ to send notifications on new products and services.
A)extranets
B)e-mail
C)spectra
D)data-mining tools

Question

Quizplus · Accepted Answer

E-mail is a widely used method for sending notifications on new products and services in CRM systems. Extranets are secure networks used by organizations to share data with specific individuals or groups. Spectra refers to a specific brand of CRM software, and data-mining tools are used to analyze and extract insights from large data sets.

In a Customer Relationship Management (CRM)system,e-Commerce Sites Use _____ to Send