COGNITIVE ASSESSMENT What Is the Policy of Most Companies When

COGNITIVE ASSESSMENT What is the policy of most companies when dealing with text messages between customers and employees?

A) They encourage it because of the immediacy of the communication.
B) They restrict the use of text messages with business partners or customers.
C) They say you should feel free to use text messaging with customers unless you determine the message is not of a sensitive nature.
D) They say text messaging always is an inappropriate way in which to communicate with customers or business partners.