McDonaldization in the workplace is most likely to produce
A)close friends.
B)job satisfaction.
C)feelings of alienation.
D)creativity.

Question

Quizplus · Accepted Answer

McDonaldization, a term coined by sociologist George Ritzer, refers to the process by which the principles of the fast-food industry, such as efficiency, calculability, predictability, and control, are coming to dominate more and more sectors of society and the workplace. This process often leads to standardized and dehumanized work environments, which can result in feelings of alienation among workers.

McDonaldization in the Workplace Is Most Likely to Produce