Ford Motor Credit Co. v. Sheehan (1979) concerned a debt collector who pretended to be a hospital employee and told the debtor's mother that her grandchildren had been seriously injured in an accident and he needed to find the debtor to inform him of this. The court determined that the debt collector's behavior was _________.
A) extreme and outrageous; intended to cause distress
B) negligent; intended to cause distress
C) within the zone of danger
D) slander
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