ASE-Style Multiple Choice Which of the Following Statements Is LEAST-Likely

ASE-Style Multiple Choice Which of the following statements is LEAST-Likely true?

A) Older vehicles are written up as a total loss more than late model vehicles.
B) The first critical decision that the estimator must make is the repairability of the vehicle.
C) The auto industry "blue book" lists the market values for used vehicles in various conditions.
D) The customer usually determines whether a vehicle is a total loss.