A customer complains that the car pulls to the left during hard braking. An inspection shows that the front pads and rear shoes are worn. After resurfacing the rotors and drums and replacing the pads and shoes, a road test reveals that the car still pulls to the left during hard braking. Technician A says the wheel alignment should be checked. Technician B says the tires could be the problem and should be swapped left to right to check whether the direction of the pull changes. Who is correct?
A)A only
B)B only
C)both A and B
D)neither A nor B

Question

Quizplus · Accepted Answer

Both technicians are correct. Wheel alignment issues can cause a car to pull to one side during braking, and tire problems, such as uneven wear or incorrect pressure, can also cause this issue. Swapping the tires from left to right is a diagnostic method to determine if the tires are the cause of the pull.

A Customer Complains That the Car Pulls to the Left