Hans works in the mortgage loan department of a bank. He enters information on credit applications into the bank's computer system. The system has a program that evaluates the loan application and gives it a score. Hans is using a(n) ______.
A) information interface
B) expert system
C) enterprise resource planning system
D) decision support system

Question

Quizplus · Accepted Answer

Hans is using an expert system, which is a computer program that uses artificial intelligence to simulate the decision-making ability of a human expert. The program evaluates the loan application and gives it a score based on predetermined rules and knowledge stored in its database.

Hans Works in the Mortgage Loan Department of a Bank