While having a discussion, Technician A says that an auto parts specialist needs to have a basic knowledge of the operation of the vehicle. Technician B says that a parts person needs to have good customer relations and telephone skills. Who is correct?

Question

Quizplus · Accepted Answer

Both technicians are correct. Technician A emphasizes the importance of understanding vehicle operations for accurately identifying and suggesting parts, while Technician B highlights the need for good customer service and communication skills in the role.

While Having a Discussion, Technician a Says That an Auto