Kirstie's boss asks for input about ways the company can improve its current advertising campaign. However, every time an employee offers a suggestion that differs from the plan that the boss has sketched out, the suggestion is ignored completely. In this case, the group that is supposed to improve the company's advertising will likely experience the effects of
A)social interference.
B)groupthink.
C)group polarization.
D)ingratiation.

Question

Quizplus · Accepted Answer

Groupthink occurs when a group values harmony and coherence over accurate analysis and critical evaluation. It leads to poor decision-making because the group minimizes conflict and ignores realistic appraisals of alternatives. In this scenario, the boss's dismissal of differing opinions in favor of a preconceived plan is a classic sign of groupthink, where dissenting views are ignored to maintain the illusion of unanimity and cohesion.

Kirstie's Boss Asks for Input About Ways the Company Can